Unlike your current contractual service arrangements, Great American does not actually service your equipment. Instead, we work with you to select the best service providers for your equipment. When service is required, you simply contact the selected service provider to make service arrangements. For those desiring a turnkey solution, our Managed Maintenance Program provides vendor dispatch service; you contact us and we make the service arrangements for you. Most service is performed on a time-and-materials basis by the selected service providers in lieu of an expensive full-service contract. After service is performed, the service provider submits the invoice and service reports to us for payment.
With Great American’s Equipment Management Solutions, your organization is protected if your actual maintenance and repair costs exceed the annual cost of the program. With our Shared Savings Program, if your organization spends less on service than the established maintenance and repair budget, a portion of the savings is returned to your organization as a renewal credit the following year. Great American’s Equipment Management Solutions programs also allow you to enroll new equipment throughout the term of the program. This ensures coverage for newly purchased equipment and helps accommodate variable warranty and service contract expirations.
Because Great American does not actually provide the service for your equipment, we remain vendor neutral and work with you to carefully review each service provider’s qualifications and capabilities before selecting a provider. Our emphasis and expertise in developing unbiased service delivery plans for your equipment ensures that the best service decisions are made. We also negotiate preferred pricing arrangements with several national service vendors. Our unparalleled depth-of-detail and analysis provides the industry’s most comprehensive vendor profiles and proactive service delivery plans to ensure that your equipment runs at optimal performance levels.
How to start saving now